Customer Service

Ordering
What is the minimum order for wholesale sweets?

We don't have a minimum spend on our website but we do only sell sweets in the original manufacturers packaging which can be upto 4kg which is quite a lot of sweets!

Do I need to own a business to shop with you?

You don't need to have a business to shop with us, you can just create an account and get shopping.

How easy is it to place an order?

We've done our best to make it as easy as possible! Simply browse around the site, add the items you'd like to your basket, hit the checkout button and follow the instructions....job done! Any problems though, send us a message and we'll help you out.

Delivery
Who do you send my sweets with?

We send your sweets with DPD! We think they're the best! Please click here to view our dedicated delivery page which covers everything you need to know!

How quickly will my sweets be with me?

Once we've got payment, we'll pick your order and package it within 2-3 working days. That's the longest it will take though, we normally aim & achieve a same day despatch but we can't guarantee it. After we hand it over to our couriers, they will attempt delivery the following working day for the majority of mainland UK addresses.

Payment & Pricing
I want to place an order, how do I pay?

There's plenty of ways to pay, we accept all major credit cards and debit cards. We also accept PayPal. Lastly, if you want to send us the money via a bank transfer, we're fine with that. Just note that until the money has cleared in our account, we won't start processing your order.

Best Before Dates
What is the date going to be on my sweets?

Tough question to answer as the life on sweets vary quite a bit. Fresh cakes such as Twinkies only have a month or so on them yet boiled sweets come with nearly 18 months date. We always strive to despatch your sweets within a minimum of 2-3 months best before date.

Promotions
Do you ever run promotions?

Yes, we love a promotion and you can often see special pricing listed throughout our website. Keep an eye on our social media pages which include Facebook, Twitter and Instagram as we often post discount codes and any upcoming promotions on there.

Company Information
Who are you?

We are Bulk Wholesale Sweets but our registered company name is Appleton & Sons Limited. We live at 17 Towcester Road, Bow, London, E3 3ND. Our company number is 568726 and our VAT number is GB248025079.

How can I contact you?

Please click here to send us a message.

Privacy & Security
Who do you share my information with?

We take security very seriously as well as your privacy. We share your account details with no-one and we don't store any card details. Please click here to view our dedicated privacy and security page. This covers everything in depth.

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Bulk Wholesale Sweets